Our high-performance paving products and rigorous quality control methods exceed industry standards. That’s why Nicolock provides a limited lifetime warranty on the structural integrity of its manufactured product line used in residential applications. Nicolock pavers are warrantied for as long as you own your home and are transferable to the next owner should you sell. Nicolock products installed in accordance with our guidelines and industry standards that are deemed to be structurally defective will be replaced with product of equal value. Removal and replacement labor cost is not the responsibility of Nicolock. Regarding de-Icing products, Nicolock recommends sand for slip resistance as it is the most environmentally friendly product for use on concrete products to make sure surfaces are skid and slip resistant. If a de-icing product is used, Nicolock recommends using only NaCl (rock salt) and should be used sparingly, following the manufacturer’s instructions. Once ice is loosened, remove immediately to avoid buildup of the de-icing agent. De-icing agents of any kind are not recommended for our Nicostone line. We recommend using only sand for providing skid and slip resistance. Color matching and product availability are not guaranteed. Proof of purchase and/or installation contract must be made available prior to or at the time of inspection by an authorized Nicolock representative. Nicolock’s Hardscape Pro Program (HSP) is intended to serve only as an informational resource to our customers. The issuance and designation of HSP designates only that the HSP contractor has met at the time of application our requirements. This in no way guarantees their ongoing craftsmanship. Nicolock does not guarantee the quality of service, quality of install or any monetary transactions between the consumer and any of our HSP contractors. Nicolock strongly urges the user of this service to do their due diligence in selecting a contractor. Other exclusions apply.